Ascott Jakarta - Cakarta

Konum.

Son derece eskimiş odalar ve mutfak, mutfak aletleri kendisini 'Residence' diye adlandıran bir yere kesinlikle yakışmıyor. Oda servisi şimdiye kadar gördüklerimin en kötüsü. Resepsiyon çalışanları son derece ukala, küstah ve ingilizce dahi bilmiyorlar. Kahvaltı tam bir felaket, ufacık bir salon, sn derec limitli seçenekler (1 çeşit peynir, bir çeşit reçel vs..). İŞ için sürekli Endonezya'ya giden biri olarak bir daha asla v asla kalmam, kimseye e tavsiye etmem!

The situation of the hotel and the facilities were correct for a 5 stars.

Good hotel with a good locaton

location is good, good staff and services,

The location was perfect, just opp plaza indonesia and golden triangle....and next to thamrin city, and close to tanah ambang. Down the road were many eating franchises- take a tuk-tuk or a taxi, very reasonable. The staff were always polite, helpful and ever-smiling. Tight security. Washing machines and dryer made a huge difference!!! And I absolutely Loved the bathrooms and the complimentary goodies- very tasteful.

Breakfast selection was quite limited. It would be nice to have a kiblah sign clearly visible in the rooms, and not hidden in an obscure drawer, under the T.V! Indonesia is a predominantly Muslim country, and as such, I would have expected the decor to at least reflect some understanding of that- I didn't appreciate the statues and the pictures in my room. A musalla in the drawer would have been a nice touch. Read in previous reviews about the hungry mosquitoes- it's true. But all in all, benefits are greater than the cost.

The position to all city venues

The Ascott is a seviced appartment not a hotel as said on your site .It was meant to cost me as quoted $1232.00 us and cost me in fact 1323.37aus with the exchange rate that was well over $100.00us more than quoted .The hotels rate of exchange was !0,000 rph to the us dollar when paying by credit card .This was when the us rate was at 8200rph at the banking rate . Your site said nothing of this and I am annoyed that there was such a difference . I suggest this be checked back on with the Ascott .The Ascott being a serviced appartment doesnt change bed linen for the duration of your stay and has a green policy they said .Nor are any tea coffee or sugar replentished bar the two of each you get when booking in . They did supply 2 bottle of water a day in a suite booking .The pool has nothing to offer as in refreshments and pool towel are not available at the pool or in your room as it is totally unattended .All guest that visit are screened by security on arrival and then still can not come up to visit you at your room as cant get past a glass security door that needs a card to open it to get to the lifts. Thus you have to go to the lobby everytime your guest wishes to see you .I had eight friends for drinks one night as there is no bar facility at the Ascott before dinner and was up and down from the 12th floor like a yoyo leaving my other guests to fend for thenselves whilst I was gone . I booked a suite for the purpose of seeing friends and really it is unreasonable that guests friends should be treated in such a manner .The staff in general were good at their job but I found the hotel lack lustre and furnishings of the room very dated for the money that they are charging .I would like to hear back from Bookings.com on the matter of the chareges that were under quoted please .

Very kind staff, good sports facilities and centrally located in downtown jakarta

Great location, close to some of the big malls.

Very poor breakfast.

location , location , location

the housekeeping is very poor ,, they hardly answer your request ,, the supply of towels , shampo , and toilet soup were given piece by piece

I had the worst experience possible here..they moved me 6 times in 2 days ????? rooms stunk, were dirty, old (at least 20 years) no plasma, no room service after 11...swimming pool was tinyyyyy...no wifi, ethernet cable internet was too slow to open google..The food was terrible let alone the cost....at 250 dollars it represented terrible value..I can stay at the Ritz Carlton, JW Marriot or Hotel Mulia for between 110 - 200 a night. I will never stay again

The location

There's no coffee/tea in the room

The location was very good. The hotel was decent enough but needs some major upgrading.

The hotel was very dated. Carpets were frayed, things in the room did not work properly, the circuit breaker kept going off plunging the room into darkness etc. For the price non of this was acceptable.

Very good Location and apartment style. Service of staff is good and they are very obliging, even during breakfast at the cafe.

Ascott Jkt is not as clean as expected, probably coz the size is bigger than a hotel room and the the building is old. Housekeeping did not change towels and yet folded nicely for use. The mattress is too soft.

The size of the apt is really good.

the laundry facilities not working and some of the kitchen applaiances dirty and i have asked to be changed

The smell of corridor was not good. The hotel should care about it more. They do not provide a map of Jakarta. It will be much better if they provide the map.